Matyo Design Decorated Glossy Coffee Mug - Ildiko

Shipping cost will be paid by the buyer in the amount agreed upon by the seller at the time of purchase. In most cases, the purchased product will be shipped the same day or in 1-2 days.

In the case of import European goods, the processing time may reach up to 7 - 14 days (picking, packing, handling time), these products ship from several European countries, like Hungary and Lithuania.

For fast shipping, we send out the products from our different warehouses. So you must calculate a different delivery time of your goods.

We ship Red Rosehip™ clothing worldwide. At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or college dorms.

Shipments to Alaska and Hawaii may exceed standard delivery time. Shipping Delays.

The retail industry has been experiencing shipping delays, whether by boat, truck, or plane. As a result, it may take longer for us to get your premium clothing to you.

Please be patient, knowing we'll get your fave new finds to your doorstep as soon as possible. It’s best to shop early to receive your perfect presents in time for your events or for the major holidays.

As the world experiences supply chain disruptions, there may be delays in restocking our best-selling items, so if you see it and want it, get it!

However, high demand + unprecedented global circumstances mean we may not have some of the styles you’re looking for right now. We are doing everything possible to get your favorites back in stock and delivered to your door as quickly as we can.

We thank you for your understanding!

Premium Apparel United States Shipping: Standard shipping calculated at checkout, starting $2.80, and Free:

Free shipping, the US and Canada only:

• W/O RR™ account - free on orders $68+
• With a free RR™ account - free on orders $35+

Shipping Time* Estimated shipping time is indicated on the product pages, below the description.

We usually ship your goods on the same day, if you place your order until 12:00 pm (ET). Any order placed after 12:00 pm (ET) or over the weekend will process the next business day. In the case of import European goods, the processing time may reach up to 7 - 14 days.

Please note, we will send your goods out as soon as possible, but the shipping time depends on the shipping carriers. For the exact delivery time, please refer to the carriers' policies. FedEx USPS

Delays Sometimes there can be unexpected occurrences that we have no control over it, and these can cause even significant delays in the shipping time.

When you make a purchase with Red Rosehip™, you have an understanding of this kind of shipping delays and accept that.

Out of stock items:  If an item is not on our website, we do not currently have it in stock. Subsequently, from time to time, we are not able to fulfill your order.

You will be notified via email for any item that is out of stock, and a credit will be issued to your account.

In this case a total refund or a replacement product available of course. It's your choice :)

Printed apparel (direct-to-garment)

We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options. We use high-quality inks that won't fade for a long time if taken care of properly.

Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process. So we suggest following the care instructions on this page to learn how to take care of your printed garments properly.

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items. You may use white vinegar as a fabric softener. That way you'll safeguard the fabric and the art-print's original vibrant colors as well for a long time.

DTG-printed apparel can be tumble-dried on a low cycle (not recommended), but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

Embroidered apparel

Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.

If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.

After washing, don't leave the clothing to soak or lie in a pile while wet. Don't wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.

If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.

Embroidered hats, backpacks, and shoes

Embroidered hats, backpacks, and shoes can be wiped clean with a damp cloth in the spots where it’s needed. If necessary, hats and shoes can be hand-washed cold. Don’t use brushes.

All three products can’t be machine-washed, bleached, tumble-dried, ironed, or dry-cleaned. Read the manufacturer label carefully for any other instructions.

Embroidered aprons

Embroidered aprons can be machine-washed at 86ºF (30ºC) or less. Don't use bleach. They can be tumble-dried on a low cycle. Read the manufacturer label carefully for any other instructions.

All-over printed apparel, hats, fabric, and swimwear

All-over printed apparel and fabrics can be machine-washed cold with like colors, without bleach. Don’t dry-clean or tumble-dry the apparel. You can iron it with a low heat setting.

All-Over Print Face Masks

All-Over Print Face Masks can be machine-washed at 140ºF (60ºC) with like colors, without bleach. They can't be dry-cleaned. You can tumble-dry the face masks on low heat and iron on a cool setting.

Bags

All-over print backpacks, fanny packs, and duffle bags need to be hand-washed without bleach. Don’t dry-clean or tumble-dry the bags. You can iron these bags with a low heat setting.

All-over print totes and drawstring bags can be machine-washed without bleach on a cold cycle. They can't be tumble-dried or dry-cleaned. You can iron these bags with a low heat setting.

Pillows and pillow cases

Pillow cases can be machine-washed without bleach on a cold cycle. Don’t dry-clean or tumble-dry the pillow cases. You can iron them with a low heat setting.

The pillow inserts shouldn’t be washed, bleached, tumble-dried, ironed, or dry-cleaned.

Sublimation socks, blankets, towels, and laptop sleeves

Sublimation socks, blankets, towels, and laptop sleeves can be machine-washed cold with like colors at no more than 86ºF (30ºC). Don't use bleach and don't dry-clean. It's best to hang-dry, but tumble-drying can be used on a low cycle if necessary.

Sublimation flip flops

Sublimation flip flops can be hand-washed in warm water with a mild neutral detergent.

Mugs

Our White Glossy Mugs and White Ceramic Mugs with Color Inside are microwave and dishwasher safe, but the print and coating will last longer if you hand-wash them.

Matte Black and Glossy Black Magic Mugs, however, should only be hand-washed, and you can't put them in a microwave. Note that they're also prone to scratches, so be extra careful.

The same goes for our Enamel Mugs that should only be hand-washed. Also, you can't heat liquids or food directly in the Enamel Mugs—it can damage their coating.

Phone Cases

To clean a phone case, remove the case from your phone. Add a little mild soap to water, and dampen a cloth or sponge with it. With the damp cloth, rub your case gently in circles. Let your case air-dry at room temperature.

Don’t clean your phone case with any alcohol-based products as they can remove the ink and discolor the case.

Jewelry

Don't wear the jewelry while showering, swimming, washing dishes, applying perfume or doing sports. When not wearing it, store it in the box you received it in. 

After wearing the jewelry, we recommend wiping it with a non-abrasive jewelry polishing cloth to remove dirt and tarnish. But to fully remove tarnish and any stains on the jewelry, use silver or jewelry polish. Follow the instructions on the bottle carefully and use gloves when working with silver polish.

Stainless Steel Water Bottle

Hand-wash only (dishwasher not recommended due to vacuum seal).